Melissa is a seasoned expert in the field of medical records with over 15 years of comprehensive experience in medical documentation and information management.

With a strong foundation in release of information protocols and the retrieval of medical records, she has successfully streamlined processes to enhance the efficiency of medical record retrieval and management, significantly reducing turnaround times while maintaining high levels of accuracy. In addition to her technical skills, Melissa possesses a strong understanding of the nuances of healthcare operations. Her ability to liaise effectively with healthcare providers, legal entities, and insurance companies has proven invaluable in her work, enabling her to navigate complex scenarios with ease and confidence.